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21May/130

The Air Travel Rights You Aren’t Aware Of (and How to Get Them)

Posted by Lifehacker.com

If you've ever sat in a plane on the tarmac only to have the flight cancelled, been bumped just before boarding, or landed at your destination only to be told your luggage will arrive sometime in the next 12 hours, you know how air travel can suck. In all of those cases, the airline owes you for your trouble. Sometimes it's good customer service, and other times it's the law. Here are some of the legal rights you may not know you have, and how to go about filing your claims or getting what's due to you if you've been wronged.

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18May/130

Why It’s Always Worth Asking for a Hotel Upgrade

Posted by Lifehacker.com

A lot of people are uncomfortable with haggling, but just one quick question at a hotel's front desk has a great chance of earning you a better room on your next vacation or work trip.

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18May/130

Bear Grylls Survival Academy

Posted by TheAwesomer.com

Bear Grylls Survival Academy

UK readers, here’s a chance for you to learn some of the best techniques for surviving in the outdoors, including a grueling course in which participants are put to the test for 24 hours in the wild. Let’s hope it doesn’t involve this.

17May/130

Holland: The Original Cool

Posted by TheAwesomer.com

Holland: The Original Cool

Holland’s borders might be confusing, but its what’s inside those borders that matter. Its tourism board’s ad beckons hipsters, health buffs, art lovers and more. And scoffs at people who still use cars. Dutch! 

16May/130

TripIt Alerts You When a Better Seat on Your Flight is Available

Posted by Lifehacker.com

Travel planning service TripIt is one of our favorite ways to organize your tickets, hotels, and travel plans all in one place for a stress-free travel experience. Now the service makes the trip there more comfortable, and can notify you when a better seat is available on one of your flights.

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15May/130

Skift’s approach to building a new media company: It’s as much about data as it is about news

Posted by Pandodaily.com

Skift Rafat Ali

Despite the many miserable prognoses for the future of the media business, a few stubborn entrepreneurs still see fit to venture into content-driven companies. Such people – including PandoDaily’s own Sarah Lacy, Business Insider’s Henry Blodget, and BuzzFeed’s Jonah Peretti – are buoyed by the belief that digital news organizations can ultimately become global and wildly profitable, albeit with different business models than the ones that got us through the last couple of centuries.

Among the crop of new players in media is Skift, a 10-month-old travel publication that merges content with data services while targeting a crossover audience of business readers and consumers. Skift, which is already among the top three or four online travel industry trade publications in a space that has lagged behind the times, today announced that it has raised an additional $1.1 million in seed funding, adding Advancit Capital, Ironfire Angel, Mesa+ and others to an investment roster headed up by New York’s Lerer Ventures. (Disclosure: Lerer Ventures is also an investor in PandoDaily.) The round brings Skift’s total funding to $1.5 million.

Skift was brought into the world by Rafat Ali, who founded paidContent in 2002 as one of the first blog media companies. He later sold paidContent to Guardian Media, which subsequently sold the blog to GigaOm in 2012. After a couple years’ respite since selling paidContent, Ali saw an opportunity in travel, the world’s biggest industry, noticing that the publications that covered the industry had not been subjected to the same waves of disruption that, say, the tech and finance media had. Social and mobile, for instance, were still largely foreign concepts among travel industry publications, which include TTG, Travel Weekly, and Business Traveller, all of which are freighted with legacy baggage from their print magazine backgrounds.

Ali launched Skift in July last year as a visually-driven news site with strong social elements, an emphasis on data, and an editorial team of just three people. The entire staff totals five. With the new funding, Ali intends to double that number, adding two more developers, a social media head, another editorial staffer, and the company’s first sales person.

Not only is Ali confident that Skift has a future, but he also believes that it can become a big company. He says one of the traps he fell into with paidContent is that it was restricted by its format. Even though the company expanded to events, its content and products couldn’t really extend beyond the blog post, and only within the narrow vertical of its media industry coverage. “One of problems of B2B media is they get trapped in verticals, where there’s only incremental growth,” says Ali.

Skift's homepage

Skift’s homepage

With Skift, then, Ali has consciously developed a model that won’t rely on its news and attendant display advertising to make money. Instead, Skift is incorporating a data dashboard into its suite of products. The dashboard will provide a mix of intelligence, such as operational and financial metrics, to subscribers in a mobile and web-friendly format. “The whole idea is essentially to build a competitive intelligence engine,” says Ali. “News information is one part of that flow.”

The design of the Skift website reflects the move away from the blog format that characterized paidContent, instead prioritizing images and flashes of data packages. Ali’s intent is very clear: Skift is not a blog. “Anyone who calls us a travel blog I will literally go and punch them in the face,” he quips.

Skift has given users a taste of what data dashboards might look like with the launch of SkiftSocial, which provides leaderboards, comparisons, and charts that analyze the social media performance of various travel businesses by category. SkiftSocial is free, but similar products in the future will be subscription-based, costing anywhere between $500 and $1,000 per seat per year.

Over time, Ali also plans to build out specific verticals within the site – such as Ads, Business, and Design – so they become products in their own rights that are attractive to advertisers and sponsors. Such ads won’t take the form of banners or boxes, however. More likely is that they will be “native” ads featuring content produced by brands, with an emphasis on high-quality images and video. Because many travel brands are already producing such content, Ali sees Skift as fulfilling a distribution role. The company is also exploring VIP partnerships, custom print magazines that could be produced on a quarterly basis, and syndication opportunities. Skift already has licensing and distribution partnerships with CNNTravel.com, NBCNews.com, LinkedIn, Advertising Age, Quartz, and Flipboard. Such syndication efforts may one day morph into a point when Skift becomes a de facto wire service for travel industry news. 

Ali is taking several big bets with Skift, and it’s unclear how they’re going to pan out. He is determined, for instance, to keep the editorial staff at a minimum while trying to produce between 30 and 40 pieces of content a day. That’s a big ask for a small team and may ultimately be unsustainable, even though two thirds of it is either curated or licensed. Adding a wire service-type approach may make the lean editorial team even less feasible. In the meantime, Skift is just as much an aggregator as it is a content producer.

However, Ali sees a small team and low overheads as key to the company’s profitability plans. He scoffs at other media startups that are burdened with tens of millions of dollars of venture capital and have editorial teams of more than 100 people. “That’s just crazy,” he offers. “How do you sustain the cost?” The hope of such companies, he guesses, is that a larger media company will buy them based on headcount. “Somebody I’m sure will overpay, but that’s just hoping for luck. We don’t necessarily want to be in that game.”

So don’t expect Skift to go raising much more money in the near future. Ali says it’s enough to expand the team for now and start building in sales. All going well, he expects Skift to be profitable by the end of next year.

That might sound optimistic, but for a media startup in these times a sunny disposition can’t hurt.

Hamish McKenzie

hamishmckenzie
Hamish McKenzie is a Baltimore-based reporter for PandoDaily who covers media, politics, and international startups. His first name is pronounced "hey-mish" and you can follow him on Twitter.

    


15May/130

This Year’s Best and Worst Airlines for Scoring Frequent Flyer Seats

Posted by Lifehacker.com

Redeeming your miles or points for a "free" frequent flyer seat isn't the same for all airlines. Some are much easier to score that seat on than others. Updated for 2013, IdeaworksCompany's survey compares the availability of award flights across US and international airlines.

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