Archive | troubleshooting

How Do You Move Your Desktop Computer Without Breaking It?

I try not to move if I can avoid it, which is why I’ve stayed in the ultra-expensive Silicon Valley—while working remotely for Lifehacker—instead of living like a king in an affordable, smaller town somewhere. When I do move, I take particular care of my desktop PC, because I have a lot of expensive stuff […]

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How to Fix Your iPhone When an iOS Update Causes Issues

Whether you’ve bit the bullet and installed a brand-new iOS beta on your iPhone or you’re updating to a new public release of iOS, the process usually goes swimmingly. When it doesn’t, however, the anxiety kicks in: How the heck do you fix an iPhone that almost works perfectly, save for some new, fatal flaw?Read […]

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How to Fix Your iPhone When an iOS Update Causes Issues

Whether you’ve bit the bullet and installed a brand-new iOS beta on your iPhone or you’re updating to a new public release of iOS, the process usually goes swimmingly. When it doesn’t, however, the anxiety kicks in: How the heck do you fix an iPhone that almost works perfectly, save for some new, fatal flaw?Read […]

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Make Sure Your Google Play Music Subscription Wasn’t Canceled

Here’s a strange one: A number of people who signed up for Google Play Music many years ago, which was initially offered by Google for $8/month as part of a “sign up early” promotion, have found their accounts mysteriously canceled. And this isn’t something that Google has allegedly been very forthcoming about.Read more… Continue Reading […]

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How Can I Restore Closed Tabs After Accidentally Quitting Chrome?

You know what we’re talking about: That sinking feeling you get when you realize the desktop version of Chrome has quit or crashed with 42 open tabs. And when you attempt to use the “Restore” option, you receive…nothing. Goodbye, work; hello internal screaming.Read more… Continue Reading at https://lifehacker.com

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Blame This Windows 10 Bug for Your Recent VPN Issues

If you’re having network connectivity problems on your Windows desktop or laptop—and you’ve ruled out user error or a crappy wireless connection—there’s a small chance that Microsoft might be to blame. There’s a bug affecting users connecting with proxies or VPNs, and it’s serious enough to warrant Microsoft issuing…Read more… Continue Reading at https://lifehacker.com

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How Do I Access My Work Passwords From My Home Devices?

What a week we’ve had! It feels like it’s still Monday, but maybe that’s just me. We’ve helped figure out cable modems and ISP speeds; how to set up your work laptop with your monitor at home; talked about why your work laptop stinks at wireless networking; and helped troubleshoot the ever-vexing “now my primary…Read […]

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HP’s Dying SSDs Are a Great Reminder to Update Yours

In 40,000 hours, your HP solid-state drive will die. That’s not the plot of a D-List Mission Impossible spoof; it’s reality. Thankfully, you are probably not affected, since the solid-state drives with the self-destructing issue are all enterprise-grade HP drives—800GB or 1.6TB drives sitting in a company’s servers or…Read more… Continue Reading at https://lifehacker.com

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Help! Windows Won’t Boot Correctly After a Recent OS Update

In today’s edition of Tech 911—Lifehacker’s tech-support column that’s been focusing on your working-from-home questions all week—we’re tackling an old favorite: Microsoft Windows. Specifically, what happens when Windows starts tossing up annoying error messages each and every time you try to launch the operating…Read more… Continue Reading at https://lifehacker.com

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Why Does My Work Laptop Have Slower Wifi Than My Other Devices?

Day Three of Tech 911 here-to-answer-your-questions week, and I’m barreling through reader comments as if it were my job. Which it is. It is my job, and I love helping out as best I can. Remember, if you have a question about the tech of working from home, because you’re having some wonky computer or smartphone […]

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How Do I Connect My Work Laptop to My Home Monitor?

It’s day two of Tech 911—the working-from-home edition—and I’m back to tackle even more of your tricky troubleshooting. Remember, if you’re having any issues with your work-from-home setup, I encourage you to leave a comment to this post (or this post!), or shoot me an email. I’ll try to answer your questions as best…Read more… […]

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How to Prevent Jerks From Ruining Your Zoom Meetings

I think it’s great that everyone is now turning to virtual chat services to stay in touch with their friends and loved ones—everything from regular catch-ups, to awkward dinner hangouts, to Dungeons & Dragons games. What’s not so fun is when someone jumps into a Zoom call, public or otherwise, and starts…Read more… Continue Reading […]

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